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Service & Support

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Service Agreements

Choose from several different types of service agreements specially designed to fit the way your company operates.




Printer Utilities, Firmware & Drivers
Printer Utilities, Firmware & Drivers

Find the appropriate download for your printer such as firmware, drivers, and software utilities.
Find the Monarch® Legacy Utilities for your printer.


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Documentation & Printer Status Codes

Quickly search by model number to download User's Manuals, Programmer's Manuals, Operator's Handbooks and other documentation.

Search for an definition to a status code by using the Status Code Utility. Link IconStatus Codes


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Warranty

Learn about our product warranty and return policy.




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Regulatory

We are committed to meet global regulatory compliance directives.




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FAQs

Select a product to find answers to some of the Frequently Asked Questions.




Contact Support
Contact Support

Find Technical Support mailing addresses & email information. Fill out the online form or call 1-800-543-6650 and press 2.




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